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Help & Frequently Asked Questions

You've got questions? We're eager to answer them.

Chat Live:

The WonderSlim Customer Care Team serves our customers Monday through Friday from 9am to 6pm Eastern Time. It's a simple and fun way to get the product info you need from the people who really know the WonderSlim and weight-loss world.

If we can't answer your question immediately, we'll find the answer for you. We are very persistent people.

Toll-Free and Friendly:

Call us and speak to a real, live, caring human being located in our office in Wilmington, NC. We continue to earn a reputation for superior customer service just by treating people the way we'd like to be treated. We firmly believe you deserve outstanding service each and every time you call. Let us prove it to you.

Our knowledgeable, efficient and friendly crew is available at 1-800-295-7600  Monday through Friday from 9am to 6pm Eastern Time to answer all your questions.

Are you a New Mom?

Our MommySlim® Weight Loss Plan is designed specifically for New Moms.

Common questions are answered on our MommySlim® FAQ page.


WonderSlim Diet Plan FAQ's

Have WonderSlim Diet Plan questions? Please visit the WonderSlim Diet Plan FAQ's.

WonderSlim FAQ's Click a question to show/hide the answer.

What Is Your Return Policy?

How Is My Personal Information Kept Private?

What Forms Of Payment Do You Accept?

Do You Charge Sales Tax On My Order?

How Much Will Shipping Cost?

How Soon Will My Order Arrive?

What About Back Orders?