WonderSlim® Privacy Policy

This Privacy Policy applies to the WonderSlim (www.WonderSlim.com) and MyWonderSlim websites (www.MyWonderSlim.com), together representing the “Sites”. This Privacy Policy explains how the sites collect, use and share information from or about you when you visit our sites as well as provides information on how we advertise, both on our sites and other websites, and how we collect information based on your interactions with our site and our online ads.

When you register for MyWonderSlim, we require you to complete a profile that includes basic health information, such as age, gender, activity level, weight, and height. MyWonderSlim will not disclose your health information to any third parties. The information will be used to help you track your results, allow MyWonderSlim to provide you with individual offers and educational information.

We collect and maintain personal information regarding our customers. The personal information we collect may include but not be limited to name, email address, health data, and information provided in surveys, polls, or questionnaires. We may also obtain information about you from third parties, such as demographic information and combine the information with the data you provide. The information may be used to enhance and personalize your experience with us and communicate more effectively with you.

We are committed to protecting the privacy of your personal information and we offer you this Secure Shopping Promise: We guarantee that your order will be transmitted securely and that you will not be liable for any unauthorized charges appearing on your credit card as a result of shopping here. We only use the safest and most secure servers and technologies and we back that up with McAfee Secure daily testing and certification. To protect the information you send from your computer to the WonderSlim.com e-commerce system, this information - including credit card numbers and passwords - is encrypted using Secure Sockets Layer (SSL). Only the systems responsible for processing your order have access to your credit card and billing information. All hardware and software resides in a world-class, high-security data center with access limited to authorized personnel. The Sites continuously review policies and practices to ensure that all customer information remains secure. We hold our third-party service providers to the same strict confidentiality requirements. Service providers may need access to customer data for fulfillment and other services and can only use the data in an authorized manner for authorized services and cannot use the data in any other manner.

The Sites may disclose personal information if required to do so by law, to protect and defend the rights of the property of the Sites, or to act in urgent circumstances to protect the personal safety of users. We may also share personal information to assist with fraud detection and protection or to service your account.

We do not and will not sell your email address to any other company. Changing your email preferences or unsubscribing from our promotional mailings is as easy as clicking on the link on the bottom of each mailing, unchecking a few boxes and clicking a button; no complex conversations and no explanations are necessary. You can also contact us at WonderSlim Customer Service, 3200 Corporate Drive, Suite B, Wilmington, NC, 28405 or call us at 800-295-7600. If you opt out of promotional or newsletter emails from WonderSlim, we may continue to send you transactional communication such as account information, service announcements, or administrative messages which are necessary for our relationship with you. By using our website, contacting our customer loyalty team, faxing us, or sending us communication through postal mail, you are consenting to the collection of information by WonderSlim and to receiving communication by WonderSlim through email, telephone, or postal mail. If you do not agree to the terms of the Privacy Policy, please do not use the Site. We may share your information with other websites operated by our parent or affiliated companies.

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to (a) send information, respond to inquiries, and/or other requests or questions, (b) process orders and to send information and updates pertaining to orders, (c) send additional information related to your product and/or service, and (d) market to our mailing list or continue to send emails to our customers after the original transaction occurred.

To be accordance with CAN-SPAM, we agree to (a) NOT use false, or misleading subjects or email addresses, (b) identify the message as an advertisement in some reasonable way, (c) include the physical address of our business or site headquarters, (d) monitor third-party email marketing services for compliance when applicable, (e) honor opt-out/unsubscribe requests quickly, and (f) allow users to unsubscribe by using the link at the bottom of each email, contact customer service, or send a request by postal mail.

When you access this site from a computer, mobile phone or other device, we may collect information about the device, or the type of browser, IP address, cell phone ID, or other device identifier on a user’s device to accurately identify a re-visiting device and location, as well as the pages you have visited. Your location information is only accessible to our company and those acting on its behalf to verify the information you provided to us. By using this service, you are opting-in to our gathering of this information and the sharing of location information only with those with a need to know such information so that we can provide you with the product or service you requested.

The Sites may provide mobile device applications and mobile marketing campaigns and provide you the ability to register for services that involve messages and/or e-mails being sent to/from your mobile device. Opting in to mobile services is optional and may involve third-party fees, including mobile carrier, text messaging, or airtime charges, which you are solely responsible for, including any and all fees associated with the use of the applications, delivery of the messages, e-mails or other materials to your mobile device. Please consult your mobile service provider's pricing plan prior to purchasing or downloading any application or registering for any such service. You will receive instructions on how to opt-out of receiving text messages if you prefer to do so at a later date. When registering, the Sites or third-party service providers, may capture your cell phone number, wireless carrier’s name, or other relevant information.

To improve our site and make it more useful and interesting to you, the Sites or our third-party service providers (including advertising service providers) may place “cookies” or Flash objects on the computer you are using for navigation and for customization of information that we may present to you. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Most Web browsers automatically accept cookies, but you can change that feature in your browser. We may also use cookies to monitor preferences, site usage, conduct research, or view how the site is used. Our third-party service providers may also include action tags or web beacons to measure advertising effectiveness. Web beacons are can capture cookie information and other information such as IP address, time of use, time zone, domain, and web browser. If you decline cookie use, you may not be able to experience all interactive features on the site.

If you prefer not to have non-personal information used in this way, you may opt out of online behavioral advertising by visiting this link www.aboutads.info. Please note that if you opt out, you may still receive online advertising from the Sites. Opting out from a specific advertising provider means that the ads you do receive will not be based on your preferences or behavior. In order for behavioral advertising opt-outs to work on the computer you are using, your browser must be set to accept cookies. If you delete cookies, buy a new computer, access the site from a different computer, login under a different screen name, or change web browsers you will need to opt out again. If the browser you are using has scripting disabled, you do not need to opt out, as online behavioral advertising technology does not work when scripting is disabled. Please check the browser's security settings to validate whether scripting is active or disabled. The Sties are not affiliated with www.aboutads.info and cannot warrant the effectiveness of the opt out procedures.

The Sites will at times ask you to participate in online surveys or fill out online questionnaires concerning the site, product, or your experience. Participation is not mandatory and the information collected will not be connected to any customer or the customer’s account. The information may be shared with third parties to improve customer satisfaction and program effectiveness.

The Sites provide the ability for customers to find support through blogs, social media, and community bulletin boards. Allowing users to interact with one another to share experiences, recipes, challenges, and successes. The Sites will be moderated for inappropriate content and removed when discovered. As an online service provider, the Sites are not liable for any defamatory content posted by a user of the community. Please be cognizant of the personal information you post and disclose online; your information can be collected by others. The Sites cannot control the actions of third parties or community users. Any disputes between community users are required to be resolved between the users and not by the Sites. The Sites reserve the irrevocable, perpetual and worldwide right to copy and post any comments, pictures or other information you post on the bulletin boards, social media pages, chat rooms, blogs, or elsewhere on the community website within any area of the Sites or with any parent, affiliates, subsidiaries, assigns, agents and licensee partners and any social media outlets and advertising medium through which we are engaged. The Sites will not notify or provide payment for any use of the copy or posts.

Occasionally we may include third-party offers or information on the Sites. These third-parties have separate and independent privacy policies. The Sites have no responsibility or liability for the content, security, or activity of these sites.

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy. See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthas.0FdRbT51.dpuf

According to CalOPPA, we agree to abide by the following regulations (a) Users will be notified of any privacy policy changes on our Privacy Policy page and in the footer of our homepages. Users are able to change their personal information by calling us or by logging into their account and (b) The Sites only allow the participation of persons 18 years and older to be on the WonderSlim program. For persons younger than 18 years of age, please contact your physician.

We do not knowingly collect or retain personally identifiable information from consumers under the age of eighteen (18). You must be at least eighteen (18) years of age to obtain services from us. By completing an application, you are representing to us that you are 18 years of age or older.

We may occasionally update this Privacy Policy. The posting of any changes will be the only notice that you receive regarding any such amendments or changes in policy. Please review the Privacy Policy periodically for any changes.

If there are any questions regarding this privacy policy, you may contact us using the information below.
3200 Corporate Drive, Suite B
Wilmington, NC 28405

Last Updated: August 21, 2015